Company collapses, no refunds for customers

A caravan institution has abruptly collapsed, leaving dozens of customers retired of pouch and a fistful without homes.

On Wednesday afternoon, Victorian-based Tango Caravans Pty Ltd plunged into liquidation.

The concern manufactured customised caravans and was headquartered successful Somerton, Melbourne.

Tyler Edmunds, a father-of-two, had been fearing the worst for months aft being promised his caravan would beryllium completed by February – but inactive with nary motion of it

The Albury nonmigratory had made the three-hour trek to Tango’s Melbourne caput bureau respective times demanding helium get what helium paid for, but each clip helium near empty-handed.

The young dada had been asked to marque the afloat outgo – $73,000 – for his caravan, and helium is present facing the imaginable of losing it all.

Mr Edmunds told news.com.au that everyone feels “ripped off”.

News.com.au understands astatine slightest 30 abstracted customers person been impacted, according to a canvass posted connected a backstage Facebook radical astir Tango Caravans.

One pistillate had forked retired $100,000, with plans to question the state and usage the caravan arsenic her location for the foreseeable future.

Andrew Yeo of insolvency steadfast Pitcher Partners is the appointed liquidator and helium has started looking into the company’s affairs.

In a devastating stroke to customers, Mr Yeo said helium is not successful a presumption to refund customers.

And connected apical of that, the liquidator said that Tango doesn’t person immoderate banal connected its spot and doesn’t power immoderate caravans.

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On Sunday, Mr Edmunds received an alarming email from Tango Caravans which stated the concern would request to “temporarily close”, blaming “unforeseen circumstances” including understaffing.

All his calls and emails to the concern person gone unanswered.

And conscionable 3 days later, the institution officially entered liquidation.

The Edmunds household signed a declaration with Tango Caravans conscionable earlier Christmas past twelvemonth and handed implicit a $13,000 deposit.

They were meant to person their caravan successful February 2024.

In April, the institution asked Mr Edmunds for the last payment, but helium says that erstwhile helium asked for photographic impervious it was completed, they couldn’t supply him with any.

At the extremity of May, the institution asked again, and they were capable to amusement him a photograph of a nearly-completed caravan. It was the aforesaid colours Mr Edmunds had chosen, truthful knowing it was his, and made the slope transfer.

But since then, the task went nowhere. Tango Caravans told him their shaper was delayed.

But erstwhile helium visited the manufacturing factory, they said the caravan was done – but they were inactive waiting for Tango Caravans to wage them.

“That was erstwhile my bosom sunk,” Mr Edmunds said. “I was angry. I knew it (the money) was gone.”

He said helium would springiness the institution until August 9 and past helium would marque a ailment to Consumer Affairs Victoria.

It went bust a fewer days later.

This is the 2nd Melbourne-based caravan institution to illness sensationally this year.

Earlier this year, successful May, news.com.au reported that Highline Caravans Pty Ltd had gone into liquidation with debts of $1.14 cardinal to 58 creditors.

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